What information do we collect?
We may collect personally identifiable information from you in a variety of ways, including through online forms for ordering products and services, and other instances where you are invited to volunteer such information, including, but not limited to, when you register on our site, place an order or subscribe to our newsletter. When ordering or registering on our site, as appropriate, you will be asked to enter your: name, e-mail address, mailing and/or billing address, phone number and credit card information.
What do we use your information for?
Any of the information we collect from you may be used to personalize your experience, improve our website, improve customer service, process transactions, send periodic emails. Financial information that is collected will be used to bill or charge you for products that you request through the Site. Your shipping address will be used to ship your products to you. We use your billing address, if different than your shipping address, to verify your billing information. We never share our customer names, addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the we disclose any information to outside parties section below. The email address you provide for order processing will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include the ability to permanently unsubscribe at the bottom of the emails.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information, except to provide products or services you've requested. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
In order to ship and track merchandise, we make your name and address available to such companies as UPS and USPS. In no instance UPS and USPS is allowed to use your personal information for any other purpose.
We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other's rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
In the event Mashbike conducts a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be one of the transferred assets. You will be notified via email and prominent notice on our Site for 30 days of any such change in ownership or control of your personal information
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. For your protection after a transaction, your private information (e.g. credit cards information) is not stored on our servers.
What about non-personal information?
We may automatically collect and store non-personally identifiable information when you access our Site. For example, we may collect your internet protocol (IP) address, your Web browser, internet service provider (ISP), referring/exit pages, operating system, date and time stamp, and clickstream data. We may use this information, which does not identify individual users, to analyze trends, to administer the Site, to track user's movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically collected date to personally identifiable information.
What about third party links?
What are my California privacy rights?
Residents of the State of California may request a list of all third parties to which Mashbike has disclosed personal information during the preceding year for the third parties direct marketing purposes. If you are a California resident and want a list, you should send a request to [email protected]
You need to provide the statement "Your California Privacy Rights" in the subject field of your e-mail or on the envelope or post card and in the actual request. For all requests, please include your name, street address, city, state, and zip code. We are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
What happens when Mashbike.com makes changes?
Mashbike Corporate reserves the right, at its sole discretion, to modify or replace any part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your continued use of or access to the Site following the posting of any changes to this Agreement constitutes acceptance of those changes. Mashbike Corporate may also, in the future, offer new services and/or features through the Site (including, the release of new tools and resources). Such new features and/or services shall be subject to the terms and conditions of this Agreement.
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